Comments on: Does Twitter Need An Ombudsman?

By: Hadel

Hadel — Mon, 30 Nov 2009 20:07:06 +0000

Yes, sometimes I see that responses for “Celebrities” are responded and followed by twitter and others like me are ignored. Never hear a response or a correction. While I read the @EV between the CEO and other unnamed celebrities with a response.

We are all customers, want to continue success, the masses count first.

Thank you.

By: Sue Anne

Sue Anne — Sun, 29 Nov 2009 12:25:41 +0000

An Ombudsman is a great model for Twitter to follow. The problem with the social media tools is that you are relying on someone else’s whims. Look at the changes that Twitter has made in regards to replies and RTs?

By: IsraeliMom

IsraeliMom — Sat, 28 Nov 2009 16:25:33 +0000

I agree that the same rules should be implemented across the board. That said, in my experience in managing a community (albeit much smaller than Twitter!), things may not be as they seem. What seems like bias to you, may be supported by valid reasons that the Twitter team is not at liberty to share with you. .-= IsraeliMom´s last blog ..11 Things Twitter is Good For =-.

By: This Week in Twitter for 11/27/2009 — Black Friday Edition « Church Mojo

Fri, 27 Nov 2009 15:13:41 +0000

[...] there’s a problem. But who do you turn to when Twitter is the merchant? Twittercism asks Does Twitter Need an Ombudsman? (My answer is a resounding Yes, especially when Twitter keeps removing the Twitter help desk ticket [...]

By: Jose Agustin Muñiz

Jose Agustin Muñiz — Fri, 27 Nov 2009 14:04:17 +0000

“The issue here is Twitter suspending/removing one account for X reasons, while turning a blind eye to many (high-profile) others”.
Sad but true. But, let’s take a look on the positive side: It is a very human reaction. Whenever there is a human, this kind of problems arise… and solutions are proposed