Targeted Following (Because Twitter Simply Doesn’t Work If You Follow Everybody Back)
Back in August, I wrote an article that noted how Robert Scoble had unfollowed everybody on his Twitter network, and was basically starting over. This mass-unfollowing began to gain momentum around this time, and pretty soon several of the bigger names on Twitter, many of whom automatically followed back everybody who followed them, were seriously optimising their Twitter stream. Even Jesse Stay, whose SocialToo platform was the benchmark autofollower (but has other value), decided to start over.
Why? As I said at the time, Twitter simply doesn’t work when you follow thousands and thousands of people. And when you auto-follow, it’s even worse, as it won’t be long before the bulk of your stream is made up of spammers and bots, and even worse, internet marketers.
In the last week, both noted Silicon Valley blogger Louis Gray and Hubspot viral marketing scientist Dan Zarrella have also had what could be politely referred to as a ‘bit of a trim’. Louis’ follow-to-follower ratio has been 1:1 (or thereabouts) as long as I can remember.
Here’s what they’ve done over the past few days:
Scoble subsequently hand-followed over seventeen thousand users manually, and while he’s often the exception that proves the rule, the rest of these guys – Jesse, Louis and Dan – have taken Scoble’s lead and manually followed several thousand themselves, too.
And here’s the good news: because they’ve done this, it means you don’t have to.
What’s happened here is this group – and many others like them – have stripped away all the clutter and noise that comes from following everybody, which has then massively improved their signal and focus. Their network is now targeted and optimised. Everybody needs a follow policy, but this is particularly true for the thought leaders and influencers.
The best part is because these guys have adopted a targeted following system, you don’t have to follow everybody they do to get the access to all that good stuff. You just have to follow them. Collectively, Scoble, Louis, Jesse and Dan follow around thirty-seven thousand people.
To have access to all that rich information, you just have to follow four.
Sure, you won’t see everything they do, and you’ll naturally be exposed to their own bias and prejudices about what they decide to share, and what they decide to ignore. And this is where your own targeted following comes to the surface. Each of these guys are pretty sound, and I think come with a boatload of trust and clout. So I’m happy to follow all of them, and for what it’s worth, I give them my endorsement to you, too.
(It’s pretty much all tech, of course, but you knew that anyway.)
But you can’t just follow a handful of people on Twitter, as that’s worse, in my opinion, than following everybody. Where these guys have taken another look at their networks and essentially started from scratch, so can you. You don’t have to unfollow everybody to do this, either. Just take a day or two to carefully analyse your followers, making the cuts where necessary and appropriate. Don’t be scared – trust me, Twitter, your Twitter, will improve dramatically as a result.
For me, Twitter works best when I’m following three to five hundred people. For you, the magic number might be less than a hundred. Or no more than a thousand. Whatever that number is, only you can find it, and it’s absolutely worth putting in the work.
On that, I think when Chris Brogan finally caves, and gives up a sizeable chunk of that 108,529 on his following list – which really must be an absolutely nightmare, especially for a guy who’s all about engagement – then we’ll probably have the final piece of this cycle in place.
Brogan has written about how he likes to follow back everybody because it gives them a chance to contact him via direct message, which is admirable, but I know from personal experience of testing automatic follow-backs – even if they’re done on manual basis – that what you end up with in your direct message inbox is 90% spam, ‘thanks for following me’ auto-DMs and that TrueTwit validation nonsense that only mass marketers and spammers seem to use. And as a result, the direct message system just falls apart, as most of your day ends up being about clearing it out.
Brogan is one of few, bonafide shining lights in the world of social media, but if you take a moment to peruse his following list you’ll see how it’s made up of so many of the kinds of people the rest of us try to avoid (and usually block). It can’t be long until even he cracks. And the smart money will be on Darren Rowse next.
Like this post? Subscribe to my RSS feed and get loads more!








I totally agree with you Shéa. I did so myself about 2 months ago. Now, I can actually read my complete Twitter stream anytime, no matter what device I have available. I have started adding new followers since then again; a permanent time-line improvement process, so to speak. Interestingly, my follower-base lost only 700 out of the 4,400 I had before; I expected more initially.
I have no idea, whether this was wise in the sense of real-time search ranking with Google or Bing, as I also unfollowed some of the big Twitterati. Time will tell, I guess…
Yes, I think most who have cleaned out their networks don't get the drop-off that they probably anticipated. I recall Scoble saying he only lost a certain percentage.
I don't think you need to justify who you unfollowed. If they weren't right or interesting to you, then that's all that matters.
I've never had a ratio anywhere near 1:1, in fact I've never followed much more than 4,000 people.
I've never had a ratio anywhere near 1:1, in fact I've never followed much more than 4,000 people.
I've never had a ratio anywhere near 1:1, in fact I've never followed much more than 4,000 people.
I've never had a ratio anywhere near 1:1, in fact I've never followed much more than 4,000 people.
Dan, cheers for clearing that up. I've removed the comment about your ratio. Apologies for the mistake.
You make a good point. Sometimes I have so much stuff in my stream that I just randomly catch things and miss a lot.
Sweet Jebus, why do people make Twitter so bloody complicated?
It's not difficult, people. Use it as a communication tool instead of thinking of it as a way to market your stupid brand and you'll be able to use it effectively.
How to use Twitter:
1. Follow people that you're interested in reading.
2. Post tweets that other people will be interested in reading.
3. Use replies to have short conversations about meaningful topics.
DONE. It's not that damn hard, and creating a whole ruleset around how to market just makes it worse than useless.
Fuckin' marketers will be the death of society, I swear….
For those of the uber-popular, this is probably a necessity. For me, Twitter is an either/or proposition. You schedule in some time and treat it like an in-box, or mine it with searches. Too addictive and little production value. Rabbit-hole phenomenon ensues. Consequently, I'm no twitter-holic – more like on the wagon as an abstainer.
While I have a twitter account that has over 300 followers, it's the service (news feeds) provided which make it useful. Not my incisive interaction. Of course, I'm not bent on getting a huge following to just send out affiliate links. So I'm way out on this long tail as a user.
Here's to the long-tail life with small noise/large signal inputs!
I wish I hadn't had to make this move. I initially had autofollow enabled because I wanted to enable the ability to trade DMs with everyone, and because I haven't had the time to review every single connection. In addition, I have previously preferred FriendFeed and optimized my activity there. With Twitter being a necessity, I have had to make it a place I can value, and for the most part, many connections were junk.
The culling is not done, but I have gone from following 15,000 largely untargeted folks to 2000 targeted folks. My stream is much cleaner now. I will need to unfollow some more and reconnect with those accidentally dropped, but I'm a lot closer than I was before.
I didn't “decide to start over” actually. My unfollowing of everyone was actually an accident as I was testing some new features. I'm gradually re-following everyone again. My goal is to make auto-follow bearable by providing tools to auto-follow, but unfollow those that meet particular criteria so your stream is still full of those you want to follow. You see some of that on Louis's account. It's also why we have the DM filtering right now, and we'll be releasing many more filters in the very near future. I still believe in auto-follow. I think it's a very useful way to keep good relationships with those who follow you, and enable them to communicate effectively with you, DM you, and feel good that you're willing to follow them. I'm definitely not backing away from that.
Louis, how do you manage your DMs when following so many folks? When I've experimented with massive amounts of following (on dummy accounts) the DM inbox gets so inundated with the type of junk messages I mentioned above that managing it becomes a job in itself. I think this is why so many of the mass-followers state that they ignore their DMs.
With your culling/re-following are you being a lot more selective in who you add back into your stream? Even without the auto-DMs and spammers I'd have thought you'd have received such a large amount of DMs that the feature, which is poorly designed irrespective of how heavily it's tapped, would still be tough to manage.
Would be interested in your thoughts here. Somebody should figure out a way to manage out DMs to another app. Could be a real winner. Jesse?
Jesse, just to clarify, I wasn't criticising SocialToo at all. As you know I'm a paid subscriber and have written several posts on Twittercism expressing its virtues. The daily email alone is absolutely worth signing up for. I find it incredibly useful.
I also think auto-follow has value, as long as it isn't blind. I wonder if some kind of 'pending' system that filters out the obvious spammers and bots from new follows and places the rest in a 'to be approved' inbox – a little like how Akismet works, I suppose – might be something that was useful on Twitter.
I can see the value in allowing others to DM you – or rather, I would if the DM system was even remotely functional. As it is, I'd rather just share my email out, which I do in my bio. At least then Gmail can handle all of the junk.
Sheamus, have you tried SocialToo's DM filters? I've found those cut down on a significant number of the malicious DMs. Also, try out the DM e-mails too. Those that use the DM e-mails we also protect from phishing and other malicious DM techniques, all automatically (without filters).
Sheamus, I know that – you've been a great supporter! A lot of what you mention is on its way. Also, as mentioned, be sure to take advantage of the DM filters (found under your preferences). There is a lot more coming, I assure you.
Jesse is too fast. SocialToo solved all my DM spam issues. It auto-deletes phishing scams and spam, so I don't have any issues.
SocialToo was also the tool I used to help in the unfollowing process. I didn't want to unfollow all, but set up some aggressive filters to cut the numbers dramatically.
Do you think a footy team should follow those following them, especially if you can see they are supporters of that team?
jessee
can the autofeed be set up to follow people that would be interested in your business blog/products. when i did a search on the targeted audience there were lots of people but i don't know how best to get them to my twitter without following them all. is there a way you can watch them to see if they are coming to the twitter site or what other way do you suggest i go?
I disagree with the need of mass-unfollowing or not following everyone back just for optimization purposes.
Although I also see Brogan's DM policy admirable, and I started following anyone back recently for the same reason, I agree with you, Shea, on the fact that DMs are mostly nonsense & spam noise, and I've noticed that being around the timid 1k scale so far. I could imagine the mess inside your and these guys' inboxes.
However, for optimization purposes, I feel like the lists feature would make Twitter way cleaner and useful. An “All friend's timeline” is surely a noisy feed in all cases, that's why I hand select my following through lists that currently are private to me – mostly (I explain the reasons bellow).
I have set-up 20 lists through categories important to me, some few of which I already felt comfortable to make it public, because it could be of public interest, and for testing purposes, too. Noisy people are under a generic category, that's plain simple. I'd give a glance over my generic list once in a while to eventually find interesting people / profiles and change them to another category accordingly, but nothing that distracts me, only on free times, and once I find someone interesting, I start interacting with.
It takes time and work to set these lists up, but not more than mass-unfollowing and manually following back, and it works much better in my opinion.
Another point: my approach won't be practical unless one tracks his feeds through some powerful twitter client such as TweetDeck, HootSuite or a similar one which lets you set your lists through columns and highlight the updates.
I'm still tweaking this, and plan to set much better public lists soon to be useful. Most of them are still private and the public ones are still too small 'cause they are on a beta version to me yet, and I have to confess, I've been lazy recently (laughter).
I guess and hope my approach could be of some use to some people, although my own lists wouldn't help everyone, unless you speak portuguese (90% of my twitter pals are brazilian and thus tweet in portuguese, you're an exception)
But that's how my twitter works pretty fine and I bet it will even if following -almost- everyone back (excluding too obvious spammers with those ridiculous names full of numbers and no pictures – call it prejudice, but that's my unique current rule not to follow someone)
Cheers.
Louis recently dropped me from his following list from Twitter. Does that hurt my feelings? Not really because I know he follows my RSS shares which is the bulk of my Twitter/Buzz stream. I don't blame people for wanting to eliminate duplicates in many social networks but I share the same links in these networks to reach the audience in each with the hope to spark engagement and ultimately a relationship. Social Fragmentation causes this, the need to spread the same message to many places but also causes excess noise to the same people when tools don't allow the reader to filter better.
Robyn, I'm not sure what you mean by “autofeed”. Can you elaborate?
Cheers Jesse – I'm definitely going to be looking at that. I find with some client accounts that I advise that DM spam can be a real problem, to a point where (as said) the DM inbox becomes a world of hurt. Be nice to tidy all that up.
Thanks to both Jesse and Louis for the info on SocialToo – I'll check it out! There has been so much controversy. Auto follow. Don't auto follow (too much work), etc. This is something new, thanks so much!
Absolutely. I think fan-based accounts in social media should completely immerse themselves within their communities, and that would include a sports team following back fans. Less so haters. The risk here of course is a 'celebrity' sports team like Manchester United or The LA Lakers is going to attract as much trolling and downright oddity as a Hollywood A-lister. Which is why management of accounts – through targeted following – is essential for everybody.
I really don't get this Twitter stuff @ all, I'm following about 10 people but I've only got about 3 Followers! & this hasn't changed at all. Also you can't make people follow you! Plus the only option you have is to Follow people – unlike FaceBook where you can request someone to be your 'friend'. Is it purely a numbers game? You have to follow thousands in order to get about 20 people to follow you?