Something Is Technically Wrong (So Is Anybody Doing Anything About It?)

Not the most useful of error messages, is it?

Three things I’m curious about:

1. Do the Twitter engineers automatically get sent a report each and every time this page appears?
2. Does it go into detail as to why it happened, or just say it happened?
3. If not (and even so), why is there no ‘report this error’ button?

Most of the time, this error can be ‘fixed’ with a simple refresh. But not always, and you’d be amazed how often default pages like this are used as a catch-all for a myriad of serious faults on major websites.

The dreaded fail whale is increasingly a thing of the past, but I see one of these error pages at least once a day. I really hope somebody important is paying attention and this isn’t all just lip service.

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